PRIVACY POLICY

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, store, or use our services. We are committed to safeguarding your personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth).

Please read this policy carefully.

1. Who We Are

Business Name: KHROME
Location:
Shop 275, Level 2,
25 George Street,
Liverpool NSW 2170, Australia

2. What Personal Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party providers)
Any other information you voluntarily provide

3. When We Collect Information

We collect your information when you:

Register on our website
Place an order
Subscribe to our newsletter
Contact us directly
Interact with our website or services

4. How We Use Your Information

We use your information to:

Process transactions and deliver products/services
Communicate with you (including customer support)
Send updates, promotions, and marketing (if you opt in)
Improve our website, products, and user experience
Comply with legal obligations

5. Payment Information

We do not store your credit or debit card details.

All payments are processed securely through trusted third-party payment providers using encryption technologies such as SSL.

6. Cookies and Tracking Technologies

We use cookies to:

Enhance your browsing experience
Understand website usage
Remember your preferences

You can choose to disable cookies through your browser settings. However, some features of the site may not function properly.

7. Disclosure of Personal Information

We do not sell or rent your personal information.

We may share your information with:

Payment processors
Delivery and logistics providers
IT and website service providers
Marketing and analytics services (e.g., Google)

These third parties are only permitted to use your data to provide services on our behalf.

8. International Data Transfers

Your information may be transferred and processed outside Australia where our service providers operate. We take reasonable steps to ensure your data is handled securely and in accordance with this policy.

9. Data Security

We implement appropriate security measures to protect your personal information, including:

Secure servers and networks
Encryption (SSL technology)
Restricted access to authorized personnel only

While we take reasonable precautions, no method of transmission over the Internet is 100% secure.

10. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal and regulatory obligations

11. Your Rights

Under Australian privacy law (and applicable international laws), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where applicable)
Opt out of marketing communications

To exercise these rights, contact us at:
khromeaisuauto@gmail.com

12. Marketing & Communications

If you opt in to receive marketing emails:

We will not send misleading communications
You can unsubscribe at any time via the link in emails
Or contact us directly to opt out

13. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.
If we become aware that such data has been collected, we will delete it promptly.